Allen & Harris Estate Agents in Pontcanna, Cardiff

Excellent service. Worked closely with Callum House who provided fantastic service, from arranging a last minute house viewing before lockdown through to providing regular updates & advise throughout the purchase, even during his time out of hours. Callum clearly has a passion for his job, he has amazing people skills and is great at negotiating and leasing with solicitors and vendors. Callum and the team really went above and beyond to help us secure our first home and would defiantly use again

Callum House in particular was an excellent diplomat and negotiator. I suspect I was a difficult client at times as i was almost made redundant and had a problematic seller further down the chain, my buyer was also quite demanding. Callum made the whole process very simple by securing the buyers initially, then defusing multiple difficult situations as they arose throughout the process, including a number of ultimatums provided by the buyers and a few last-minute mishaps on the day of exchange.

Great level of service from Callum House (Sales Negotiator), pushing through my offer on his day off and getting accepted by the seller. Would be very likely to use again.

Callum was personable and professional in showing me a range of excellent properties based on my search criteria. He knew what I was going to ask and had all the information ready to hand, excellent service.

Tim and the team at Allen and Harris were amazing, my wife and I were buying our first home and Tim helped us through every step of the way, when we had problems with contracts and legal issues, Tim investigated for us and helped to resolve them, we felt that Tim was on our side the entire time and it was great to have his experience guide us. I would highly recommend Allen and Harris to any first time buyers.

A professional approach from start to finish, we had excellent service from start to finish of our new home and in particular a big thank you to Tim Davies who helped us negotiate through a complex and protracted purchase. He kept us fully informed at every stage of the sale. The Pontcanna team worked very hard to ensure our sale went as smoothly as possible and were welcoming when we came to the office

Our experience with the Pontcanna office has been very positive throughout all our dealings over the past year and a half. In particular there is great commmunication between the sales and rental team which was critical for us, particularly during the sale process. You have provided us with an efficient and profssional service. All the staff are very friendly at the Pontcanna office and there seems to be a great atmosphere in the office and always very welcoming.

Dear Sarah, Christina, Leon and Craig. Thank you for all your hard work in the purchase of our first home together.

Craig Morgan has been a brilliant help with both sides of the house move process. He's professional experienced and approachable meaning that the inevitable bumps along the road are smoothed out as quickly as possible and the dream of a house move becomes a reality.

Thanks again Craig for all your advice and calm guidance throughout the process of the sale. We will certainly be back when the time comes to sell the other properties.

Allen and Harris is a future focused, progressive and supportive agency that I would recommend to anyone. They have a personal and caring attitude that makes them in my view the only agency to choose. Craig Morgan is a unique agent with a heart!.

Outstanding friendly team who went above and beyond! Craig Morgan has been an absolute rock throughout the whole process. He was friendly, reassuring, knowledgeable and extremely helpful. Sarah Farrell was also invaluable and went out of her way to offer me help and guidance. We had an extremely picky, difficult buyer and Craig and Sarah kept me sane! Thanks so much guys!

I live overseas but moving back to the UK and was looking for a rental property in Wales. I have not rented in the UK for almost a decade and much had changed. The agents were quick to respond to the myriad of questions I had about the process and the details of the tenancy agreement. The individuals I was dealing with did change during the process but they were up to speed with previous conversations and so the process was seamless.

From the off my instincts told me this would be a hassle free process and so it proved to be. Craig and his cheerful staff were courteous, informative, helpful and supportive. My house was valued accurately, photographed beautifully and marketed promptly, that it sold in 4 days for the price I wanted was testament to their professionalism. Thank you Craig and all your smiley helpful crew.

Dear Craig and Team. Thank you for all the hard work. We got there in the end!

We had valuations from other agents but decided to go with Craig as when he came to see us he had done research about what had happened with other properties in the area and thought he could get us a better price than some others. His idea to have an open day saved us a lot of hassle in preparing for viewing's and had the desired effect as we achieved the full asking price. Communication with the branch has been great.

I shopped around and selected Allen and Harris, so glad we did. Excellent communication and follow up on the process of getting the flat on the market. Sold within 3 weeks, what more can I say.

Just a quick email to say how happy we are with how Craig Morgan has dealt with the recent offer placed on our apartment and finding us and securing a good price on another apartment. Craig definitely delivered on his promise and it couldn't have gone easier.

Sarah offered the experience & conscientiousness that enabled the completion of the sale of my property. Without Sarah's initiative & continuous commitment to offering reassurance to the purchaser via regular updates on my respective situation over the lengthy period of time, the property would have had to go back on the market. Sarah was a breath of fresh air during a potentially stressful time. Exceptional customer service!

Dear Sarah, thanks so much for making our move happen! Yours and Craig's help and support has been invaluable.

Many thanks Leon for all your help with the purchase of my first home.

Dear Craig, I'd just like to thank you for your efforts in securing me a buyer and handling the sale. I've been involved in many house sales/purchases over the years and have had many stressful instances, so much so that i had started taking it for granted that there will always be problems and delays. I can honestly say this has been the most stress free and uncomplicated sale I have been involved in, no delays no problems, just a quick and polite service. This is impressive!

Fantastic service by Craig and Thomas, quick sale at the right price!

Craig recently managed the sale of my property and from our first meeting to the handing over of the keys he was exemplary. Throughout the sale his professionalism, knowledge of the market and sincerity were second to none. Throughout that time and since I have been able to tell people "I have/had a brilliant estate agent" He managed the whole process so incredibly well. He is a credit to your firm, and it was a pleasure to work with him in securing the sale of the property.

I would like to emphasise how important Victoria and Tom's contributions were. They were outstanding!

Thank you and all the staff for such an excellent personal touch and efficiency in managing the sale of our home.

I recommend Allen & Harris in Pontcanna because I have bought my house from them and am now letting it out with them. Throughout they have been really helpful, always easy to contact and have helped me though all the processes as a first time buyer and now a first time landlord. The three words that I would use to describe my experience with Allen & Harris are professional, helpful and reliable. I have a lot of confidence in them.

Just a quick email to say thanks for a great job. Professional, efficient and courteous. When I sell the 3 others I will definitely use you.

Dear Craig, just a big thank you for all your professional support in seeing through the sale of the above property on the agreed timetable.

Dear Craig and Ben Just wanted to thank you both for all your help with selling my property in the Hayes apartments. I had a bad experience with another agent, you were so professional and always kept me updated. I wont hesitate to recommend Allen & Harris Pontcanna to any of my friends or family.

I recommend Allen & Harris in Pontcanna because their staff were very professional in their approach and they were very clear on how the letting process would work. Their level of communication was spot on. Neil and his colleagues made the whole process very easy and they explained all their options with no pressure on any particular product or plan. I would be happy to work with them in the future

I recommend Allen & Harris in Pontcanna because their staff were very professional in their approach and they were very clear on how the letting process would work. Their level of communication was spot on. The three words that I would use to describe my experience with A&H are… 1 Straightforward 2 Painless 3 Reassuring Neil and his colleagues made the whole process very easy and they explained all their options with no pressure on any particular product or plan.

I just wanted to drop a line to say a huge thank you to yourself and all the staff in the branch ( particularly Anysha) for everything you've all doen to get me an offer of the asking price on my flat. You've all been so friendly and a joy to work with. I particularly like your varied approach to communication, picking up early on that it was really easy to get hold of me by text during a busy work day and using this as a main communication method and fitting in perfectly with me.

Alex is a very professional person with a friendly and charming character, he was very honest and straight forward with his answers providing me with a very clear picture of the situation.

Anysha, I would like to thank you for all your efforts and co-ordination, which made this complex sale possible. I am a first time home buyer and everything was new and unknown to me and on top of that there was a strict timeline. I really appreciate the way you explained things and handled the communication between the parties. You were prompt, friendly and helpful. It was a pleasure doing business with you.

I recommend Allen & Harris in Pontcanna because they are lovely friendly agents, acted quick when we wanted to view the property and arranged documents once we agreed to let it. I would describe Allen & Harris as knowledgeable and friendly.

A quick note to thank the whole team at Allen & Harris in Pontcanna. Since moving to Cardiff in 2008 I have experienced nearly every side of letting's and buying property through Allen & Harris as a tenant, buyer, landlord and then seller. For each property transaction I have found the team to be professional and pro active but also easy to talk to and always ready to offer honest advice. Particular thanks go to Rhodri and Ben Smalley for their help in selling my flat recently.

I recommend Allen & Harris in Pontcanna because they helped me to find a home in 15 minutes!

I recommend Allen & Harris in Pontcanna because they provide a friendly service, with a quick and hassle free rental of our property. Would highly recommend to others as I found Allen & Harris to be efficient, friendly and helpful.

I recommend Allen & Harris in Pontcanna because the overall experience/turnaround from initial viewing, right through to referencing and collecting keys has been very good. The team (Mercedes and Simon) are friendly, efficient with their communications and always try to accommodate requests where possible.

I would recommend Allen and Harris because we received good service and all the staff were nice and friendly.

Thank you for all your help and support and seeing us through the highs and lows. You have been wonderful.

I recommend Allen and Harris as they acted in a professional and efficient manner and did exactly what they promised. I have also rented through the rentals department and was very pleased with the personal and friendly approach.

I would recommend Allen and Harris Pontcanna as they were a great help with my mortgage and advice all the way through the process. The team were efficient, friendly and understanding.

I recommend Allen & Harris in Pontcanna because they did the most important thing " kept us informed" which made the experience painless and efficient.

I would recommend Allen & Harris Pontcanna because the service was great and I was kept informed throughout the purchase. The staff were Friendly, informative and helpful - Just brilliant.

I recommend Allen & Harris in Pontcanna because the purchase of my property was handled with friendly professionalism and outstanding efficiency making the whole experience as stress free as possible.

I'd like to thank you both for helping me to sell my flat, your assistance initially Rhodri with getting it on the market and helping to arrange the launch is greatly appriciated and worked really well. I'd also like to take this opportunity to give a massive thanks to Claire for driving things forward even though we faced so many barriers we got there in the end!. I would definitely recommend Allen&Harris and would say that the service was very professional and punctual.

I would recommend Allen and Harris because I liked the friendly service. The speed that the team found me a number of properties to look at untill I found the one I liked. Great advice and all around service. I really appreciated all the work above and beyond what I expected.

I would recommend Allen&Harris because they were friendly, efficient and helpful.

I would recommend Allen & Harris because the service was efficient, friendly and professional with a helpful office environment.

I recommend Allen & Harris because they were very helpful, approachable and knowledgeable about the property in the area,. I found the team positive, upbeat and supportive.

I recommend Allen & Harris in Pontcanna because the service which I recived, right from the very first phone call I made to them, through to exchange of contracts, was second to none. Rhodri and Claire were absolute pleasure to deal with, making what is normally a stressful process all the more bearable, and are an asset to the team. I have dealt with a number of estate agents over the last 12 months and my experience with Allen & Harris has been by far the best. Thank you both.

I was thrilled with the service both you and your colleagues provided. You all approached the letting of my property with exceptional professionalism, speed and dedication that represented my property extremely well. Not only did you manage to rent my property in under a week, but still managed the whole process hassle free and efficiently. I would thoroughly recommend sequence home services to friends and family should they ever be in need of this service.

I am very happy with the service provided. Mercedes kept me updated each step of the way and whilst I can appreciate that landlords are considered to be your clients, I felt very well looked after and felt that she was "fighting our corner".

Dear Rhiannon I just wanted to say thank you to you and your entire team for the excellent work you have done over the last few weeks. Three flats let in the space of a month - that's pretty good going. I am very glad to have put Allen & Harris back on my rosta of lettings agents.

Dear Rhodri, Claire and Girls, Thank you for selling our flat so quickly! but most of all for making a stressful experience really fun.

Dear Rhod, Claire and Sarah, Thanks for all your hard work both selling and keeping our house sold!. We could never have achieved such a great sale without your persistent efforts.

All the staff are extremely friendly and helpful, had complete open communication with myself about every aspect of my purchase and aided greatly with chasing situations to make the purchase as quick and painless as possible. A big thank you to Claire and Sophie for their help with my first purchase.

Great, positive service, all our requests were accommodated. Very helpful.

I found everyone at Allen and Harris a pleasure to deal with - including Sophie the mortgage advisor.

Both Phillipa and I were very happy with the service provided by Allen and Harris. We found your sales representatives (in our case Claire) appreciable, flexible and most importantly knowledgeable and the process to be that much easier because of the service you all provided. Many thanks for all your efforts as you made a potentially very stressful process very easy and we would have no reservations in whole heartedly recommending you!

Thank you to you and your team for the outstanding work you did in selling our house. As you are aware, I have a long and varied knowledge of estate agents, and I have no hesitation in commending you and your team, for the exemplary work you did in bringing about what was in all the circumstances, a difficult sale. Thank you very much.

I am very pleased with the service and I would recommend you. A special Property needs a good specialist local agent. Organised, thoughtful and available.

Agency staff were friendly, patient, professional and committed. Very happy with Sophie and Jordanne.

...efficient, personal, polite and friendly! The person who dealt with me, Claire, kept me well informed and was very polite

Great service and commitment. Positive and committed - the best!

Many thanks for helping us to secure our new house. Also for handling the sale of our old one. We are also very grateful for the assistance given to us by Clare and Craig. We found all the staff at Allen and Harris very approachable and eager to help.

I can't recommend the Pontcanna team highly enough. They have been professional, patient and very friendly and supportive throughout. Rhodri and the team always go the extra mile and I would certainly choose them again to sell my house. Thank you!

I was very pleased with the service I received from Allen & Harris, Pontcanna. The staff were unfailingly friendly and helpful and I would have no hesitation in recommending them.

Great communication and service throughout the sale- friendly helpful and approachable. Made sale very easy. Lovely approachable staff - thank you.

Very efficient, informative and helpful

Awesome, excellent and friendly!

Very accommodating with viewing appointments and willing to assist with any issues throughout the purchase. Helpful, accommodating and professional.

Hi Rhodri, Just a line to thank you and Claire for all the hard work you put into the sale and for keeping us informed on its progress.

All my dealings with all members of staff at Allen and Harris on Cathedral road have been a pleasure, the process was speedily dealt with at the start of the sale and my house was on sale very soon after my initial meetings. I was always kept informed of developments very quickly and Claire has been particularly helpful in all areas of the sale and also in dealing with my Solicitors. Overall as stress free as a house sale can be, I can thoroughly recommend this office

Allen and Harries acted in a professional and personable manner from day one right through to completion on the purchase of my property. Their efficient service and friendly advice made the process very simple for me as the buyer. I would thoroughly recommend them.

The friendly, personable service provided by the whole team really helped ease the stress of buying my first home. Queries, regardless of how small, were always taken seriously and dealt with quickly. Overall the service was excellent and I would, and have, recommended the branch to both friends and family. Thank you so much for all your help

Having recently used Allen and Harris, Pontcanna I would certainly recommend their services. From the initial viewing stages right through to purchase the whole process was made simple and hassle free.

Excellent service, very friendly, efficient staff.. any query I made was dealt with courteously

Claire and the team at Allen & Harris were professional, knowledgeable, friendly and always happy to help. A quick response to queries via email and phone meant I was kept fully informed throughout - helping to demystify the process (as a first time buyer) and keeping things manageable and stress-free. Arranging access for additional surveys on the property I was purchasing was a breeze given the proactive approach adopted by Claire and the team. Great service - would use again. Many thanks.

Went above and beyond what was expected, without their help the chain would have fallen apart.

Highly professional, knowledgeable and friendly staff..... Brilliant!

I went to Allen and Harris to sell my flat and was thoroughly impressed with them from beginning to end. The three people I dealt with Rhodri, Claire and Craig were very efficient, helpful and very personable. Rhodri in particular was very helpful, liaising between solicitors and seller. I would thoroughly recommend them, in fact I did to another friend who was equally impressed.

I just wanted to say what a great team you have in the Pontcanna Office. Not only did they sell my property but the three staff Rhodri, Claire & Craig acted so friendly and professionally. It was a pleasure dealing with them all.

Thank you so much for all your efforts on my behalf. My friends in Cardiff have been very impressed!

Efficient and friendly staff, and it always felt like they had our best interests at heart

Brilliant support and always available to help - Supportive. Friendly. Happy. Thank you all