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testimonials


 
The Portal is excellent.
Mr M, Northamptonshire, January 2020
Excellent service. Great communication. Made the process of selling a house for the first time very quick and easy.
Miss A, Cheshire, January 2020
The best solicitors we have ever used. Great communication with us and the other side. Dealt with issues quickly and professionally. We were that impressed we will definitely use your service again on our investment purchases. Thank you both. Helen and Jo were both easy to work with.
Mr & Mrs T, Norfolk, January 2020
Just to say an enormous thank you for making this process so easy and stress-free. A very prompt and efficient service – worry free from start to completion.
Mrs C, West Yorkshire, January 2020
This is the second time we have worked with Leanne and once again she has been efficient, approachable and tenacious. Many thanks – will definitely use you again.
Mr & Mrs K, Suffolk, January 2020
Excellent service! I was informed regularly of any updates. A very smooth process and I would definitely recommend to family and friends.
Mrs S, Nottinghamshire, January 2020
Overall a very good experience. Made selling the property stress-free. Kept informed through every step of the process. Exchange and completion became a very smooth transaction.
Mr C, Nottinghamshire, January 2020
As I lived a long way from where I was buying property, Tori was in constant touch and the purchase went very smoothly. Excellent service.
Mrs P, Lincolnshire, January 2020
Extremely professional, knew what was happening at each stage of the purchase and was kept well informed at all stages. I will be using your services again thank you.
Mr B, Cheshire, January 2020
Everyone I spoke to was very pleasant and efficient and it was very easy to get in touch with you. Many thanks.
Mrs M, Norfolk, January 2020
I would like to thank Alexis. Always professional, helpful, patient. All calls and emails answered.
Mrs I, West Yorkshire, December 2019
An excellent and stress-free service with good communication.
Mr S, London, December 2019
Due to the good service I will recommend you to friends and family. You will get repeat work from me and the Seller was impressed with how the transaction went. The Seller has said he wished he would have used the same solicitors as me because I had quick release and efficient service from you.
Mr B, Norfolk, December 2019
The service was excellent and because you could keep in touch by email/messaging service it helped a lot to keep up to date. Zaynab and Lorraine were excellent and very helpful with everything.
Mrs P, West Sussex, December 2019
I found Kieran to be professional, helpful and a reassuring presence throughout the process. Thank you.
Mr E, Carmarthenshire, December 2019
Special thanks to Sarah and Holly who were very professional and courteous throughout the whole process. Would highly recommend them to family and friends. Once again many thanks for all your help.
Mr & Mrs S, West Yorkshire, December 2019
I was very pleased because everything was clear and straightforward. Leanne dealt with the purchase calmly, efficiently and kept me informed of progress. I will definitely use their service again.
Mr & Mrs V, Norfolk, December 2019
Always available to answer all my questions, and I did ask a lot. Would highly recommend. Great service.
Mr & Mrs M, West Midlands, December 2019
I found Ben to be very efficient in all procedures keeping me informed and always returning phone calls promptly. Also his manner in conversation was impeccable.
Mrs D, Cardiff, December 2019
Nicola has been an exceptional example of professionalism through the entire process and completed our work very fast. We cannot recommend her highly enough.
Mr & Mrs J, Norfolk, December 2019
All excellent and informed all the way through. Highly recommend. Fees excellent for all the hard work.
Mrs A, Norfolk, November 2019
To be honest, it’s hard to make any recommendations for improvement! Best service I’ve had in decades!
Mr P, Warwickshire, November 2019
Charlotte and Amber kept us up to date all through the transaction. Responded to emails quickly. Will definitely use again. Made the whole process easier.
Mrs L, West Yorkshire, November 2019
Sophie was amazing. I would email her with a question or enquiry and was answered within an hour at the most. Sophie always explained things and was very helpful at a very stressful time for me. You have a gem working for you.
Mr & Mrs P, West Midlands, November 2019
Great and professional service from this firm, but I would also like to praise Leanne especially, for her tenacity and commitment to my sale, which was challenging! Well done to her.
Mr S, Norfolk, November 2019
Given that the ‘team’ are not local to your area, communication was excellent at all times by all methods. Great service.
Mr & Mrs M, West Yorkshire, November 2019
Helen and Joanne were extremely thorough and helpful at every stage of our sale and purchase. They were always accessible for a call when needed and responded to emails promptly. They were very reassuring when issues arose with our sale.
Mr F, North Yorkshire, November 2019
I have never been in the position of selling a property before and found the whole process daunting. Both Zoie and Joanne alleviated my fears. They were extremely helpful, prompt and professional whilst making me feel like an individual, not just another ‘client’, their customer care skills are second to none. Superb service.
Mrs C, Lincolnshire, November 2019
This sale was a power of attorney sale of my mother’s property which presented several issues. The way each issue was addressed was both timely and successful. The whole process was simple and quick. I would like to thank the team for your support and advice.
Mr T, West Yorkshire, November 2019
Really excellent work, especially after first home fell through, and we needed to move quickly on the next purchase. Thanks to Sarah and all her staff, for making it happen. Very satisfied customers!
Mr & Mrs T, Norfolk, November 2019
Email communication throughout was superb (helps when you work in an open office).
Mrs L, Yorkshire, October 2019
I was kept informed on the progress of the sale. I’d definitely recommend and use again, also the ‘no sale no fee’ guarantee is so reassuring if a sale falls through. Very pleased with the service I received, 5 stars. Thank you.
Mrs D, Cambridgeshire, October 2019
I never had to chase up Tori on any queries I raised. She or one of her colleagues always got back to me straight away either by my case tracker or by calling me back. I found your whole system easy to use and was kept up-to-date on a regular basis. All staff were polite and friendly. My opinion is that no improvement of your service is needed.
Miss F, Lincolnshire, October 2019
I would like to say how professional, helpful and knowledge my property lawyer was and made all aspects of my sale go smoothly. Very happy with all. Thank you.
Mr S, Worcestershire, October 2019
My Property Lawyer always kept a “cool” head when the “ride” got “bumpy”. I felt that she always had my best interests at heart and I was able to fully trust her. Thank you.
Mrs S, East Sussex, October 2019
Alice impressed me throughout the entire duration of my sale and purchase. Information provided to me was done so in clear, understandable terms. She always took or returned my calls quickly. All paperwork provided to me was clearly set out. Any queries or questions I presented to her were answered. Nothing was left hanging at any time. I felt extremely reassured that I was in good hands. I cannot think of any areas that require improvements.
Mr & Mrs M, Merseyside, October 2019
Haydn and his team were excellent! I have already recommended them to other members of my family! I cannot fault them in any way. 100% Satisfied.
Mr & Mrs S, Norfolk, October 2019
Overall it was a very easy and effective service provided by Danielle who demonstrated patience, kindness and at all times a professional manner. Well done.
Mr & Mrs T, Cambridgeshire, October 2019
Emily kept us informed at all times and was always available to speak to if needed. She was extremely helpful during the last week when exchanging contracts which was a very stressful time. I cannot thank her enough for all her help.
Mr & Mrs J, Lincolnshire, October 2019
David was very helpful. Explained everything very well. Made it easy for us to understand each step in the Conveyancing process. Emails we sent were answered promptly. Thanks for all your help. Other members of staff we spoke to were always very polite and helpful.
Mr & Mrs P, East Sussex, October 2019
Service was excellent – like the website and ability to view/load documents to website.
Mr A, South Yorkshire, September 2019
We found the online tracker communication very helpful and also had any telephone queries answered promptly and positively. They conveyancing team were consistently up-to-date, informed and very helpful.
Mrs K, Devon, September 2019
Tracy was very helpful and understanding of my tight schedule and deadline with my onward purchase. Her team were equally informative and efficient, and were easy to get hold of without being on hold in queues, which is so important at busy times in life.
Miss H, Norfolk, September 2019
Thank you so much to Natalie who was amazing and first class throughout the sale of our two properties and purchase of our new home. Excellent service throughout, always kept us informed of what was happening.
Mr & Mrs B, East Midlands, September 2019
Everything dealt with promptly and efficiently. Answered my queries knowledgably.
Mr H, Gloucestershire, September 2019
I found the service exemplary. The team were polite and courteous, so very helpful and I would not hesitate to use them again and will be recommending the team to family and friends.
Mrs M, Essex, September 2019
Having experience frustrations with previous house moves and property lawyers I am pleased to say it was a pleasure dealing with yourselves. Sarah was clear and informative and ensured we were updated appropriately and responded swiftly and professionally to our enquiries.
Mr & Mrs M, Lincolnshire, September 2019
The support provided by the team was excellent indeed! We felt that with the service provided by the team, the process to purchase a house was stress free. Very professional manner! Efficient! Many thanks again!
Mr & Mrs C, Berkshire, September 2019
First class service provided by both Marie and Alisha. Very helpful, professional and friendly. The whole transactions of buying and selling caused no stress, mainly due to their quick reaction to queries etc. Would most definitely recommend the service.
Mr & Mrs D, Nottinghamshire, September 2019
Very impressed with our Conveyancer, Ashleigh.  Very personable on the phone and always very prompt with email replies and updates.
Mrs R, Norfolk, September 2019